At Koncist, we are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our luxury chauffeur and executive security services.

1. Information We Collect

To provide you with our premium services, we may collect the following types of information:

Personal Identification Information: Name, email address, phone number, and physical address.

Booking Details: Pickup and drop-off locations, date and time of travel, flight information, and specific passenger preferences or requests.

Payment Information: Credit card details and billing addresses. (Please note: Payment processing is handled securely through our third-party booking gateway, and we do not store full credit card numbers on our local servers).

Automatically Collected Data: IP addresses, browser types, and interactions with our website via cookies to help us improve user experience.

2. How We Use Your Information

We strictly use your information to deliver the high-quality experience you expect from Koncist. This includes:

Managing and fulfilling your chauffeur and security reservations.

Communicating with you regarding your bookings, including sending automated arrival SMS notifications and email confirmations.

Processing payments and preventing fraudulent transactions.

Customizing your travel experience based on your documented preferences.

Improving our website, customer service, and overall service offerings.

3. Sharing Your Information

Koncist respects your privacy and discretion. We do not sell, trade, or rent your personal information to third parties. We only share your data under the following circumstances:

Service Providers: We may share necessary details with trusted third-party platforms (such as our booking software and payment processors) strictly for the purpose of facilitating your reservation.

Legal Obligations: We may disclose your information if required to do so by law, or in the good faith belief that such action is necessary to comply with legal processes, protect the rights or property of Koncist, or ensure the personal safety of our clients and staff.

4. Data Security

We implement a variety of industry-standard security measures to maintain the safety of your personal information. Your data is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems and are required to keep the information confidential.

5. Your Choices and Rights

You have the right to:

Review and request changes to the personal information we hold about you.

Opt-out of any marketing communications by following the unsubscribe instructions included in those emails.

Request the deletion of your personal data, subject to any legal obligations we have to retain certain records for tax or security purposes.

6. Third-Party Links

Our website may contain links to third-party websites. Please be aware that Koncist is not responsible for the privacy practices of other sites. We encourage our users to read the privacy statements of any other site that collects personally identifiable information.

7. Changes to This Privacy Policy

Koncist reserves the right to update or modify this Privacy Policy at any time. Any changes will be posted directly to this page with an updated date at the top of the policy.

8. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us at:

Koncist
Email: hello@koncist.us
Phone: +1 670 936 936
Address: 822 NE 125th St Ste 107 North Miami, Fl 33161