FREQUENTLY ASKED QUESTIONS
Airport FAQ
Yes, we actively monitor all flight statuses in real-time. Whether your flight arrives ahead of schedule or experiences significant delays, your chauffeur will adjust their arrival time to ensure they are waiting for you the moment you land.
There is no need to worry. Because we track your flight number directly through aviation monitoring systems, we will see the delay on our end and adjust your pickup automatically without you needing to contact us.
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Chauffeur and Driver FAQ
Absolutely. Our chauffeurs are highly trained professionals who prioritize a smooth, safe, and relaxing journey at all times, ensuring you arrive completely refreshed.
Yes. Discretion is a cornerstone of the Koncist experience. You can confidently conduct confidential business calls or private conversations knowing your privacy is entirely respected.
Our chauffeurs are trained to “read the room.” They will offer a warm, polite greeting and answer any questions, but will otherwise remain quiet to allow you to work or relax, unless you specifically initiate a conversation.
Yes. Your chauffeur will handle all of your luggage from the moment they greet you and will always open and close the vehicle doors for you.
Always. Every Koncist chauffeur arrives immaculately presented in a professional dark suit, tie, and pristine grooming.
General & Booking Questions
Yes, absolutely. Instead of booking our hourly “As Directed” service, you can simply book two separate “Point-to-Point” single journeys. Just provide your drop-off time and your estimated return pickup time.
Yes, you will receive an automated SMS notification directly to your mobile phone the exact moment your chauffeur arrives at your pickup location.
